s.png?width=341&height=88&name=bloom_positive_full_colour%20(1)s.png)
HubSpot CMS
Customer
Creating a clear picture of your customers and market through research, data, analytics and segmentation to enable strategic growth.
- Behavioural segmentation & ICP
- Research
- Scoring and CLV
- Strategy & opportunity mapping
- Data warehousing & accessibility
- Attribution & reporting
- Visualisation
- Single Customer View (SCV)
Revenue Operations
Aligning strategy, processes, workflow, data, technology and teams to improve efficiencies, collaboration, customer experience and track performance.
- Marketing, sales and service operations
- Process mapping and workflow creation
- Data management & mapping
- Automation
- Operations transformation
- Change management
Technology
Engineering and implementing CRM, ERP, CMS and App solutions that work to make our clients businesses smarter and digitally enabled.
- Technology architecture & design
- Digital transformation
- Technology selection and management
- Web & App UI and UX
- Web & App development
- Integrations
- AI & automation
- Training & adoption
Digital Engagement
Creating rewarding relationships through elegant UX and UI and sophisticated customer engagement strategies.
- Customer journey & experience mapping
- Engagement strategy and planning
- Acquisition, nurture and retention programmes
- Sales enablement
- Content strategy
- Engagement automation
Technology expertise
We work with various CRM, ERP, CMS, and marketing technology platforms, but our aim always remains the same. Build them simple, around business and the customer.
Our team possess expertise across the customer experience, data and technology ecosystem including UI and UX design and development with accreditations held with HubSpot, Adobe, AWS, Salesforce and Google.
35 awards and counting
We have helped some of the biggest companies successfully acquire, nurture and retain customers through intelligent strategies, innovative creative ideas and smart use of data and technology.
In the last five years alone, we've been voted by clients as the UK’s Number 1 CRM, Data, eCRM and email marketing agency.
