The awards were held at the Marriot Grosvenor Square. They’re based on ratings clients give to agencies for different disciplines, and as a result carry even greater value to us.
This is the fifth time in six years that Burn has been voted the UK’s Number 1 CRM/eCRM Agency. It’s a clear demonstration that we are not only delivering high-quality, effective strategy and creative for clients – but also doing so on a consistent basis.
Our approach to successful CRM is simple – build better engagement! In a world in which 89% of all marketing is ignored, increasing engagement not only helps you get your comms noticed but also encourages people to respond to them. We’ve developed a number of specific tools to ensure we optimise engagement levels within CRM programmes and accolades such as this are a sign that our unique IP works.
As always, a big thanks to our clients and to the hard-working and talented team at Burn.
Roll on 2020…