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A growth partner to forward thinking brands

Growth accelerated

Burn is a specialist customer experience, data and technology agency.

We partner with forward-thinking brands to engineer powerful customer experience engines using science and technology, that help convert, retain and grow customers.

By combining our heritage in customer engagement with cutting-edge data, behavioural science, technology and revenue operations expertise, we empower businesses to grow in a more rigorous and efficient manner.

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Operating across the core components of customer experience

  • Customer

    Creating a clear picture of your customers and market through research, data, analytics and segmentation to enable strategic growth.

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  • Revenue Operations

    Aligning strategy, processes, workflow, data, technology and teams to improve efficiencies, collaboration, customer experience and track performance.

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  • Technology

    Engineering and implementing CRM, ERP, CMS and App solutions that work to make our clients businesses smarter and digitally enabled.

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  • Digital Engagement

    Creating rewarding relationships through elegant UX and UI and sophisticated customer engagement strategies.

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Technology expertise

We work with various CRM, ERP, CMS, and marketing technology platforms, but our aim always remains the same. Build it simple, around the business and the customer.

Our team possess expertise across the customer experience, data and technology ecosystem including UI and UX design and development with certifications held with HubSpot, Adobe, AWS, Salesforce and Google.

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From start-up to blue-chip, we work with some of the UK and Europe’s most forward-thinking brands

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Our work

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35 awards and counting

We have helped some of the biggest companies successfully acquire, nurture and retain customers through intelligent strategies, innovative creative ideas and smart use of data and technology. It’s the reason we win so many awards.

A selection of our awards including B2B Marketing Awards Winner, DMA Award and more!

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The Power of Selbey

Together we're stronger

We have the added benefit of being part of the Selbey Anderson Group which brings deep expertise in marketing and communications, in both B2B and B2C markets.

Selbey Anderson was born out of a belief that specialist agencies are better than generalists, and as a result, Burn has access to a breadth of specialist talent, skills and expertise to draw upon if needed.

Find out more about Selbey Anderson.

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